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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Standing Water in Your Topsham, ME Home

4/29/2019 (Permalink)

Water damage can be unexpected. Here at SERVPRO of Bath/Brunswick, we know time plays a major factor in the restoration of your flooring when it comes to water damage. 

After water damage is left to seep into your flooring, you will start to see carpet delamination or warping of your hard wood floors. 

As soon as you notice standing water or a leak, give SERVPRO of Bath/Brunswick a call. The sooner we can extract water from your flooring, the sooner we can work on restoring your current flooring. 

If the water has been set in for too long, your flooring will need to be removed so we can dry the subfloor and then replaced after the drying process is complete. If you have any questions about our water damage restoration services, feel free to give us a call. 

Spring Cleaning for Your Bath Business

4/25/2019 (Permalink)

Commercial Spring Cleaning for Your Bath Business At SERVPRO of Bath/Brunswick we can help with your general cleaning from top to bottom.We service not only residential clients but also commercial.

When you think SPRING CLEANING- what do you think of? Cleaning your home, opening the windows to get the fresh air in that was missing all winter? Dusting and cleaning all surfaces? Getting your carpets cleaned? All of the above?

The first day of spring was on Monday 3/20 and here in the mid coast area it just does not feel like spring with a blanket of snow still covering the ground. Here at SERVPRO of Bath/Brunswick we can help when you do not feel like doing the clean-up yourself.

We service not only residential clients but also commercial. Our general cleaning projects range from a complete cleaning top to bottom of your home or business, deodorization, power washing the winter dirt off, cleaning your windows as well as carpet and upholstery cleaning and more.

We have also had unique projects like the one the pictured, a client had tons of old client documents stored in an attic space and they needed help removing the materials and then do a deep clean of the space after.

So... when you think, I do not want to tackle this cleaning project- think SERVPRO of Bath/Brunswick and then ask yourself, can they do this? Give us a call and we are happy to talk through your project and what we can do to help.

Prepping your home for resale

4/25/2019 (Permalink)

Why SERVPRO Prepping your home for resale Call us today for your residential cleaning services before your home hits the market.

Selling your home can be an overwhelming experience as you coordinate between realtors, inspections and potential buyers. SERVPRO of Bath/Brunswick is happy to help clean your house and get it ready for showings and its sale. With our highly trained crews we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services.  We have helped many homeowners prepare and sell their homes on the Midcoast with a top to bottom cleaning.  Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO of Bath/Brunswick is always here to help!

Carpet Cleaning Services in Bath, ME

4/25/2019 (Permalink)

Why SERVPRO Carpet Cleaning Services in Bath, ME We offer carpet cleaning services for your Bath, ME home or business.

SERVPRO of Bath/Brunswick is on the road every week day taking care of carpet and upholstery cleaning jobs in both homes and business spaces. Our truck mounts are fully equipped with the newest technology and chemicals to provide you with the best results and our highly trained crew will be able to freshen your carpeted stairs, area rugs and/or wall to wall carpeting efficiently and professionally.  

We offer two types of Carpet Cleaning

  1. Steam cleaning: recommended for light to moderate soiling. The crew will first vacuum the carpet, and then use their Carpet Pre-spray shampoo to loosen and clean the carpet fibers. Then, using hot water extraction, the crew will rinse the fibers of the shampoo and soils.
  2. Showcase cleaning: recommended for heavily soiled carpets and high traffic areas. This is our most aggressive form of carpet cleaning. After vacuuming, the crew will use a roto that applies Showcase Cleaner and Rinse and Carpet and Upholstery shampoo at the same time as using a bristled pad to further agitate the carpet fibers. Once the roto has scrubbed the carpet, the crew will use hot water extraction to remove the shampoo and soils from the fibers.

We are equipped and ready to help you lighten your carpet stains, and can even provide you with a Spot Cleaning Kit for minor spills to take care of on your own. Our Deodorizer has proven to be a popular option to keep musty or pet odors at bay, and a protective layer of Scotchguard can be applied to help your carpets stay clean, for longer.

We are also equipped for upholstery cleaning services. We are happy to help freshen any of your furniture and cushions including: recliners, sectional couches, sofas, living chairs and ottomans, dining room chairs, mattresses, etc.

Please don’t hesitate to contact the office at 207-721-8500 to schedule a free estimate!

Making a Sewage Backup Claim

4/25/2019 (Permalink)

Storm Damage Making a Sewage Backup Claim Ask your insurance agent if you are covered

Sewage Backup Claim

Did you know that most sewer backup claims are covered by homeowners’ insurance policies? If you are facing such a backup in your bathroom, you are probably not in the best state of mind and could use some help figuring out the claims process. Here are the three steps you should take when filing a sewage backup claim.


1. Contact your home insurance agent. Taking this first step is very important after facing a sewage disaster. Even though most policies cover these types of backups, you will need to be certain of the extent of your coverage and whether or not you have to pay a special deductible.

2. Get in touch with professionals in your area. You will likely need to contact a certified plumber to help with toilet and other sewer backup issues. You should also call a local Georgetown, ME, water damage restoration company for help with salvaging and repairing any moisture damage that is present.

3. Keep good records of the restoration process. Take photos and keep a list of any damage, and make sure that you keep all of your receipts during repair and cleanup to show to your insurance company. After everything is fixed up, take even more photographs for your records and for insurance purposes.

If you follow these three basic steps, you will be in a better position to have your claim approved by the insurance company. Keep in mind that an adjuster will most likely need to see the property at some point to verify what kind of sewer backup damage is taking place. A water incident such as this is very stressful for any homeowner, but it can be less so if you take the time to put a claims plan in place and bring in the advice and assistance of local professionals who can help you get your home back in order.

SERVPRO of Bath/Brunswick: Roof leaks and Structural Water Damage Causes and Effects

4/25/2019 (Permalink)

Why SERVPRO SERVPRO of Bath/Brunswick: Roof leaks and Structural Water Damage Causes and Effects Roof Leaks can lead to Water Damage.

There are numerous household issues that residential property owners will have to face at some point. A leaking roof can be one of the most challenging and damaging to a home. Prevent your home from being subjected to unwanted structural issues by reading and following the tips below.

A roof failure leading to water damage within the structure can have several causes.

Some contributing factors could be:

  • Weathered shingles may need replacing.
  • Dried/weathered caulking or cement tar around chimneys and vents can allow water to drip into the attic crawlspace or run down vent pipes into the walls.
  • Metal flashings may deteriorate by eaves or windows.
  • In the fall leaves may clog gutters and downspouts enabling rain to wick into the attic. SERVPRO of Bath/Brunswick suggests checking these problematic areas periodically as a preventative measure.
  • Winter may cause snow accumulation on a roof, therefore forming ice dams.

Every water damage and home is different. Our crews are trained to look for specific conditions to best treat your situation.

  • Ceiling panels and drywall can become soaked. If they become water logged they may collapse. Small leaks will damage the surface of the drywall requiring a skim coat and new paint. If too much water wicks into the cardboard backing and gypsum, then discarding and replacing are in order. Porous materials, like drywall, can be a habitable surface for mold if not thoroughly dried.
  • Other areas of the property (insulation, wooden beams, concrete, etc.) that are wet can produce microbial growth/mold. In addition to causing structural problems to your home, fungi can result in health effects.
  • Any items made of wood can begin to swell, degrade, and/or rot.
  • Carpeting and upholstery can become stained due to water exposure. The carpeting can discolor and begin to smell. Wet padding and carpeting can also soak through, subsequently causing damages to the subflooring and structure beneath. Upholstery and furniture can start to smell and discolor as well.
  • Electronic equipment and appliances can be damaged or ruined by water exposure.

If you suspect you have a water damage of any level, call SERVPRO of Bath/Brunswick immediately at (207) 721-8500.

Our IICRC-certified trained technicians are available 24/7, 365 days a year. The professionals of SERVPRO Bath/Brunswick have extensive experience mitigating water/mold/smoke and fire damage. We are here for you, ready to make it "Like it never even happened." 

Follow These Safety Tips if You Expect Mold in Your Business

4/24/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bath/Brunswick for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

Here at SERVPRO of Bath/Brunswick we specialize in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

The SERVPRO Standard When it Comes to Water Damage

4/24/2019 (Permalink)

The key to water damage is time. The more time that is left for water to seep into your home, the more damage it will cause. Here at SERVPRO of Bath/Brunswick, we understand the role time plays in water damage mitigation. That's why we have teams on call 24/7, 365 to assist with water damage emergencies.

Whether your water damage is commercial or residential, SERVPRO can help. No amount of damage is too big or too small. Our dedicated team of water damage restoration specialists can make it look "Like it never even happened."

Feel free to reach out to us if you want more information on the water damage restoration process. We love supporting our community and we pride ourselves on being faster to any size disaster.

Restoring Your Business After Water Damage

4/22/2019 (Permalink)

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Here at SERVPRO of Bath/Brunswick we  specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Are Your Company Carpets Muddy?

4/22/2019 (Permalink)

SERVPRO of Bath/Brunswick is on the road every week day taking care of carpet and upholstery cleaning jobs in both homes and business spaces. This time of year in Maine can be tough as the snow is melting and mud is in the making, which means it is being tracked on to your carpets.

Our truck mounts are fully equipped with the newest technology and chemicals to provide you with the best results and our highly trained crew will be able to freshen your carpeted stairs, area rugs and/or wall to wall carpeting efficiently and professionally.  

Here are a couple of types of carpet cleaning we can offer you:

  • Steam cleaning: recommended for light to moderate soiling. The crew will first vacuum the carpet, and then use their Carpet Pre-spray shampoo to loosen and clean the carpet fibers. Then, using hot water extraction, the crew will rinse the fibers of the shampoo and soils.
  • Showcase cleaning: recommended for heavily soiled carpets and high traffic areas. This is our most aggressive form of carpet cleaning. After vacuuming, the crew will use a roto that applies Showcase Cleaner and Rinse and Carpet and Upholstery shampoo at the same time as using a bristled pad to further agitate the carpet fibers. Once the roto has scrubbed the carpet, the crew will use hot water extraction to remove the shampoo and soils from the fibers.

We are equipped and ready to help you lighten your carpet stains, and can even provide you with a Spot Cleaning Kit for minor spills to take care of on your own. Our Deodorizer has proven to be a popular option to keep musty or pet odors at bay, and a protective layer of Scotchgard can be applied to help your carpets stay clean, for longer.

We are also equipped for upholstery cleaning services. We are happy to help freshen any of your furniture and cushions including: recliners, sectional couches, sofas, living chairs and ottomans, dining room chairs, mattresses, etc.

Please don’t hesitate to contact the office at 207-721-8500 to schedule a free estimate.

Storm Related Water Damage in Your Bath, ME Home

4/21/2019 (Permalink)

SERVPRO of Bath/ Brunswick specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Midcoast area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 207-721-8500

Cleaning Lint From Your Dryer Can Prevent a Fire

4/20/2019 (Permalink)

According to the National Fire Protection Association (NFPA), the majority of dryer fires were due to lint fires. This means that homeowners in Brunswick, ME, may reduce their risk of fire damage by performing routine dryer maintenance to clear the dryer’s exhaust system of lint.

Here are three to remove lint from your dryer’s ventilation system:

1. Clean the lint trap after every use.

2. Clear the flexible vent pipe.

3. Brush the ventilation system.

After performing these three steps, run your dryer on a no-heat cycle, to push out any lint you loosened during cleaning. If you need professional help for mitigation and restoration after a lint fire, look for a company that is knowledgeable and experienced in disaster recovery. SERVPRO of Bath / Brunswick is your local fire restoration company.

3 Reasons Not To Drive During a Flood

4/20/2019 (Permalink)

During a severe storm, heavy rains can cause flooding in Brunswick, ME. While it can be frustrating to be stuck at home, there are very few reasons to risk driving on a flooded street. On the other hand, there are plenty of reasons why you should avoid driving during a flood.

  1. You could lose control of your car.
  2. It can be difficult to see the condition of the roads.
  3. You could damage your car.

Driving during a flood is risky and dangerous. The water can pose threats to both you and your vehicle. One of the best travel tips for driving in a storm is simply not to. When there is a flood in Brunswick, ME, you should try to stay inside and off of the roads whenever possible.

Is Your Business Prepared for an Emergency?

4/20/2019 (Permalink)

SERVPRO of Bath/Brunswick: Is Your Business Prepared for an Unexpected Fire or Water Damage?

Does your staff know where to start when they discover a fire/water/ or mold damage to your property? Did you know 50% of businesses that have a disaster do not reopen? Disasters strike every day; the faster your team responds, the less damage to your structure will occur, and fewer headaches for all.

 Help your team be prepared for the unexpected with our free and easy to use mobile app! This convenient app also provides your business with a way to keep a history of incidents that have occurred onsite. You are under no obligation to use SERVPRO of Bath/Brunswick in your time of need (although we hope you will call us at 207-721-8500 to let us help you through the traumatic experience), we simply want you and your staff to be knowledgeable and prepared for the worst.

The SERVPRO® Ready Plan is a tool for owners, property managers, and staff that allows for the creation of an Emergency Ready Plan (or ERP). Each plan is specific to the property on file, and will help your team know where and how to access shut off valves, circuit breakers, emergency exits and other important utilities/details of the building(s) with photos and detailed notes to help guide them there. Shaving these seconds and minutes off by simply knowing where to look can help save your property from extreme damage. The app will also provide an organized list of your choice of emergency contacts (plumbers, electricians, local police and fire departments, etc.) for an easy one-stop resource when panic hits.

A member from our team will come to your property, answer all your questions, take photos and assemble the information for you so you and your team have access to one all inclusive, user-friendly document on your phone or mobile device. We also provide a hard copy!

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with SERVPRO of Bath/Brunswick for free assistance in creating your ERP.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

As a trusted leader in the restoration industry, SERVPRO of Bath/Brunswick has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service 365 days a year. Our team is highly experienced and has helped thousands of businesses and homes with their emergency restoration and cleaning needs on the Midcoast alone.

Contact us today to learn more about the ERP, our services, and to set up an appointment to get your team prepared for disaster.

Soot and Smoke Clean up After Commercial Fire Damage

4/20/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bath/Brunswick will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 207.721.8500

The Insurance Adjuster and Fire Damage

4/19/2019 (Permalink)

You have just had a serious fire. The flames are out, the tarps are in place and the windows are boarded up. Once the building is secured from the elements, it’s time for the insurance adjuster to open the claim, assess the damage and let you know about the loss. However, when it comes to a serious fire loss, it is important to have both the adjuster and the restoration team available.


Professional Restoration is on Your Team


The adjuster sees a lot of losses and so does a restoration team. It’s important to take into consideration all the areas of the home that the fire might have damaged.

• Evaluate the steel beams and iron components, looking for damage from intense heat.
• Evaluate HVAC and ductwork for fire and smoke damage.
• Inspect the roof, exterior walls and siding for evidence of hidden damage from the heat.
• Identify areas where fire and smoke damage need to be repaired before new walls go up.
• Evaluate water damage and check for the presence of mold in water-damaged areas.

Why Should I Begin the Restoration Process Immediately

4/19/2019 (Permalink)

When it comes to large water damage and other workplace disasters, working quickly to restore order is crucial. After filing a claim with the existing insurance company, business owners should find a professional disaster cleanup service that can begin the restoration process. Not only can restoration specialists tidy-up the mess, but they can also perform crucial jobs:

• Removing odors – Flooding can leave behind a bad odor
• Inspecting for water damage below the surface – Thermal cameras are used to find hidden water
• Salvaging important equipment or documents – Our electronics and documentation restoration team is the best

SERVPRO of Bath / Brunswick has been helping companies in the area get help after storm damage for many years. You will have professional cleaning and paperwork for your company to turn into the insurance company. We are the standard when it comes to commercial storm cleanup.

Combined Fire Damage Cleanup

4/18/2019 (Permalink)

There are several different types of damage you may experience with a fire. You will have the obvious damage of coming in direct contact with fire. However, there is also soot, debris, smoke damage, and water damage.

You may ask, "how can I have water damage?"

When you have a fire in your home or business, efforts to put out the blaze may involve sprinkler systems, the firefighters using water, or both. The water damage extinguishes the fire which saves the home or building from burning down to the ground. The fact is, water damage is better than having to rebuild, especially for commercial buildings.

Cleaning up a water damage is done by extracting the water and then cleaning up the fire. The rest of the fire damage and water damage can be cleaned up simultaneously. Using a restoration company that is certified in fire and water restoration is your best bet.

Tips to Optimize Business Interruption

4/18/2019 (Permalink)

Flooding and other disasters can occur unexpectedly for business owners in Bath, ME. Whether dealing with a broken pipe or a large storm, these three tips are useful for optimizing a business interruption insurance policy.

Let employees work from home – If they can work from home they will be more productive. Give them a set of tasks and have them report back after the storm. Business as usual keeps profits and productivity moving.

Backup Computers and Information – Recovering your information from before the storm is a lot easier than having to restore from an older data point. The new recovery point will save you hours of sifting through data trying to determine what you might or might not be missing.

Business Cleanup and Recovery

Have SERVPRO of Bath / Brunswick ready to provide the cleanup as soon as the coast is clear. We will be ready with tools and equipment to have you back in business.

3 Sources of Black Water and Their Effects on Cleanup Efforts

4/18/2019 (Permalink)

Sudden flooding can impact your Bath, ME, home in many ways. Because most floods are usually difficult to predict, the resulting damage can happen quickly, especially in the case of Category 3 water. This contaminated or “black water” can come from several sources, and it is important to understand how it differs from other types of floods before you move forward with any cleaning efforts.

What is category 3 water?

  1. Outdoor Floods – Water from the outdoors will carry oils from the street, fertilizer from the lawns, and bacteria from the dirt.
  2. Sewer Malfunctions – Sewage water can come through your outdoor and indoor drains during a flood. 
  3. Clogged Toilets – Any water that comes over the trap.


Category 3 flooding and its sources can be troublesome for you as a Bath, ME, homeowner. Understanding the potential dangers and how to handle the cleanup can help the process go smoothly.

Don’t Let Plumbing Problems Control Your Business

4/15/2019 (Permalink)

Water Damage Don’t Let Plumbing Problems Control Your Business A leaking faucet should be fixed right away.

Plumbing problems are unavoidable. Water wants to be free. Pipes try to keep it confined. This constant struggle keeps your company’s maintenance department busy. Most big plumbing jobs happen according to a plan. It’s the unplanned ones that cause the most trouble. These unexpected problems start as:

  • Dripping faucets
  • Leaking pipes
  • Leaking or blocked toilets
  • Slow drains

Deal With Small Problems Before They Grow

Plumbing problems never stay small. They don’t ever go away on their own. Drips and leaks become rivers and floods. Slow drains completely block. A broken pipe can cause extensive water damage in a short time. Suddenly, your company faces a substantial cleanup. It pays to catch these problems early.

Find Problems Before They Find You

Consider taking a proactive approach to these problems. Proactivity requires a commitment to repair plumbing that has not yet failed. The first and most important step is to perform a complete inspection. This requires examining three different areas of the company water system.

• Inspect all pipes, joints and evidence of water damage. There is a good chance that the inspection will discover some small leaks. There might also be some corroded pipes and moist areas. On cold-water pipes, condensation could explain some of the corrosion. Corrosion on the hot-water pipes might be a cause for concern. Prioritize repairs. Mark all pipes and joints that are potential problems.

• Inspect plumbing in bathroom, locker room and kitchen areas. Faucets, nozzles, toilets, shower heads, and drains are the points of interest here. Working shutoff valves are the key to all the other plumbing issues. Replacing faulty shutoffs should be a top priority.

• Inspect water heaters and the water main. Failures here during the business day could cause a company disruption or shutdown. Identifying problems before they happen permits repairs on a scheduled rather than an emergency basis.

A proactive maintenance department cannot eliminate the risk of water damage. When plumbing problems strike, help is standing by in the Georgetown, ME, area. Water damage remediation specialists are ready to move in and solve your water damage problems.

Two ways to Cleanup Smoke in your Brunswick Home

4/13/2019 (Permalink)

Hydroxyl Generators

A hydroxyl generator is an alternative to an ozone machine that does not require evacuation. This odor neutralization method relies on ultraviolet light to produce radicals that destroy smoke particles. Although this treatment can be effective, it is likely to take three to five times as long as an ozone treatment. 

Vapor Modification

Vapor modification relies on aromatic compounds and a blower or fan to neutralize the odor of smoke. This treatment can take place while occupants remain in a home, but it is also slower than more intensive treatments.

The best smoke cleaning method depends on the severity of smoke odor in a residence and whether temporary evacuation is possible. Ozone machines and thermal foggers are fast and effective treatments that call for temporary evacuation. Air scrubbers, hydroxyl generators, and vapor modification take longer, but allow occupants to remain at home in Brunswick, ME.

What happens if more damage is found during fire cleanup?

4/13/2019 (Permalink)

There are times when a fire can cause damage where the adjuster and restoration team cannot see. The problem only arises when the restoration of your Bath, ME, home begins. If there is extra damage identified during the cleanup, the cost is going to be higher than the adjuster’s original estimate. 

Adjusting the Adjuster’s Estimate


If there is a need to adjust the original estimate, then we have a protocol for the problem. We definitely do not want the homeowner to have to face any extra charges. The restoration company will continue cleaning within the scope of the estimate until the adjuster is contacted, the new project is added to the estimate, and the new estimate is approved.

When dealing with a fire loss, quality restoration is best handled by skilled professionals and specialized equipment. You are fortunate that a team of fire restoration specialists can be found close by in Bath, ME. See how smoothly things go with experts on the job.

2 Ways To Optimize Business Interruption Insurance After a Flood

4/13/2019 (Permalink)

Many of today’s business owners are preparing for the unknown by purchasing business interruption insurance. Unlike a standard property insurance policy, a business interruption insurance policy covers more than just the cost of property damage. After a significant incident occurs, such as a natural disaster or flooding, this special policy helps to pay for the loss of income that results from an inoperable business. Utilize these three tips to make the most of a business interruption policy.

Create a Policy That Fits the Business 

When enrolling in a business interruption policy, it is essential to select the correct coverage. Some policies only cover damage that takes place 24 to 48 hours after a disaster occurs. The cost of a policy will depend greatly on the risk of flooding and other business-related hazards. Make sure to honestly disclose workplace risks to the insurance company and keep proper financial records in a safe place for proof to back any possible claims. 


Document and Report Losses

Keeping proper documentation is the key to successfully navigating a business interruption insurance policy. Take pictures of damage and record the costs associated with both the restoration and closure of the business. 

What Are the Leading Mold Cleaning Standards?

4/9/2019 (Permalink)

Why SERVPRO What Are the Leading Mold Cleaning Standards? SERVPRO is certified with the IICRC for water, fire, and mold damage.

No federal mold standards currently identify safe concentrations of mold or airborne spores. Government agencies such as the Environmental Protection Agency and the Occupational Safety and Health Administration do provide helpful guidelines for preventing and remediating mold, but the Institute of Inspection Cleaning and Restoration maintains mold cleanup standards for the restoration industry.

EPA Guidelines

The EPA has a mold remediation guide for schools and commercial buildings to help building owners and facilities managers determine whether a mold problem calls for professional expertise. These guidelines range from the causes of mold to damage restoration:

  • Water damage cleanup
  • Mold prevention
  • Remediation
  • Communication strategies

The EPA is primarily concerned with public safety. Owners or managers of structures open to the public should review this information.

OSHA Guidelines

OSHA also provides guidelines for maintaining a safe workplace. This agency directs the following recommendations toward owners of buildings or businesses with employees:

  • Mold prevention tips
  • Important questions to ask
  • Cleaning and remediation instructions

These pointers are intended to protect building occupants and cleanup workers. OSHA goes into greater detail on remediation than the EPA guide.

IICRC Remediation Standards

The IICRC develops and maintains mold standards in cooperation with the American National Standards Institute and Board of Standards Review. Several standards apply to the professional remediation of particular types of damage and materials:

  • ANSI/IICRC S520 for Professional Mold Remediation
  • BSR/IICRC S530 for Indoor Environmental Assessment for Suspected Mold Contaminated Structures
  • ANSI/IICRC S550 for Professional Water Damage Restoration on Commercial Structures

Property owners should rely on a restoration service that has IICRC certification. The mold clean standards upheld by this organization establish best practices for dealing with any fungal infestation, including black mold.

Government recommendations offer advice for managing mold at a commercial property in Phippsburg, ME. Property owners may want to start by reviewing federal guides and then hire professionals trained in IICRC mold standards.

Why Do Adjusters and Clients Prefer SERVPRO?

3/19/2019 (Permalink)

Most insurance adjusters prefer to work with a mitigation and restoration service that responds quickly to damage, makes an accurate assessment of losses and issues an estimate as soon as possible. Commercial clients are likely to share these priorities. Here are several factors that may encourage an insurance adjuster or client to contact a SERVPRO franchise Topsham, ME.

Fast Responses

Adjusters and clients want to work with a mitigation and restoration company that responds to reports of damage as soon as possible. This company stands out for its ability to maintain a fast response schedule:

  • Call response within one hour
  • On-site assessment within four hours
  • Verbal briefing within eight hours

As soon as an estimate is ready, a local franchise will upload this documentation to a database. Insurance agents and adjusters can access this information through the Claims Information System.

Electronic Claim Information

An insurance adjuster requires accurate information in order to process a claim. An electronic claims system makes documents related to particular jobs, such as an estimate and loss assessment, available. Sets of local, regional, state and national data are also searchable for comparison:

  • Causes of loss
  • Job file costs
  • Response times

Insurers can access documentation for a particular job and check to make sure that an estimate is reasonable based on the costs of restoring comparable damage. All of this information makes it easier to process a claim.

Timely Claim Settlement

Adjusters and clients also share an interest in settling an insurance claim. The sooner a claim is settled, the more assurance a client will have with regard to which aspects of damage are covered or not covered.

These are only a few reasons why an insurance adjuster and client may both prefer to rely on SERVPRO for mitigation and restoration services. Either party can contact a franchise in Topsham, ME, and expect a timely response.

Saving Your Heirlooms and Keepsakes After a Flood

3/13/2019 (Permalink)

Water Damage Saving Your Heirlooms and Keepsakes After a Flood More water damages are caused by broken pipes

Saving Your Flood Damage Items

Floods aren’t always caused by a broken dam or overflowing river; sometimes it is a broken pipe that causes the flooding water to saturate your home in Topsham, ME. When the water in your home soaks into your precious heirlooms, you may question whether they can be saved. Here are seven tips to help you decide how best to save the flood-damaged items.

1. As soon as you can get to the item, rinse with clean water to remove any debris. Make sure the water pressure is gentle.

2. Use a soft cloth or brush to remove any visible debris from the object. This should be done carefully to prevent pushing the debris into the fabric of the heirloom.

3. Move the article to a safe place indoors to dry. Keep away from heat or sunlight, as that may cause more damage. If the item consists of dry cleanable cloth, and you are sure it is safe to do so, take the object for dry cleaning.

4. Increase airflow around the item, but not directly onto the heirloom. This can help reduce the possibility of mold growth on the object caused by moisture from water in your home.

5. If mold is visible, do not use a disinfectant on the heirloom. Instead, call a water remediation team for help in removing the mold and restoring the item to its original condition.

6. If your heirloom is paper in origin, don’t pry pages apart or attempt to dry the object. Instead, contact the restoration team about how to best store the objects until the team can collect them. Professionals often use a special freezing method to preserve the item and separate the pages.

7. If water causes physical damage to your heirloom, gather all the pieces, including paint, veneer, or molding, and store in an open container. Contact a restoration team to ensure the item is repaired correctly.

Water in your home that causes a flood can wreak havoc on your personal property, but it is the heirlooms that require immediate and gentle care after they become water damaged. Use the above seven steps to help save your heirlooms.

Tips for Removing Mold in Your Shower

3/5/2019 (Permalink)

Why SERVPRO Tips for Removing Mold in Your Shower Bathroom with showers should be properly ventilated to prevent mold growth due to humidity

Three Tips For Removing Mold In Your Shower

Bathrooms are prime places for mold to grow, particularly in the shower, where excess moisture abounds. If the problem gets out of hand, you may have to enlist the help of mold remediation specialists to completely take care of the problem. Fortunately, getting rid of small amounts of shower mold is pretty easy as long as you have the right tools. Here are three tips for removing mold in your shower.

1. Choose an Effective Cleaner

The key to cleaning black mold out of your shower is finding the right cleaner. You have a couple of choices that are natural mold combatants. Vinegar is one of the safest cleaners you can use. You don't have to dilute it, and the smell goes away after an hour or two. Borax is also a good option. Dilute it with water, and spray on. You can even leave it on to deter future mold infestation. 

2. Use an Effective Implement

The texture of the surface with the shower mold determines which cleaning implement will be more effective. A clean, dry cloth can be used to wipe mold off smooth surfaces. Grout is best cleaned with a scrub brush or a toothbrush. If scrubbing does not remove mold from grout, make sure you replace it to keep the problem from spreading.

3. Dry the Whole Area

Since moisture is usually the main culprit in mold growth, it makes sense to get rid of as much of it as possible. To prevent your shower from becoming moldy again, make sure that the whole area is dry after you finish cleaning. Clean rags and brushes thoroughly before storing them. 

Shower mold is common in Brunswick, ME, but it's also easy to remedy. With the right cleaning solution and something to scrub the affected surfaces well, you can remove the mold growth from your bathroom and perhaps even prevent it from recurring.

How a One-Stop-Shop Can Make the Fire Restoration Process Simpler

2/19/2019 (Permalink)

Why SERVPRO How a One-Stop-Shop Can Make the Fire Restoration Process Simpler SERVPRO can make the entire restoration process much simpler.

How A One-Stop-Shop Can Make The Fire Restoration Process Simpler

After a fire affects a home in Brunswick, ME figuring out how to initiate the fire restoration process can seem like a daunting task. However, employing a restoration company that can help with a variety of issues can make the entire process much simpler.

1. Quick Response

When searching for rebuilding services, it’s often important to find a company that can respond to a disaster quickly once the home is safe to enter. A company that is experienced in making assessments and restoring personal items and structural issues can allow the process of restoration to happen seamlessly. The sooner that a company is able to respond, the quicker the restoration process will likely be.

2. Access to a Variety of Resources

In general, the sooner fire restoration can safely begin, the better. However, there are often many ways a fire can impact a home, and not all companies have access to the specialized equipment often needed during restoration. While one company know how to remove smoke odor, another company may specialize in restoring documents. Employing a singular company that has access to a variety of resources can make the restoration process much easier and can save time and money.

3. Prevent Further Damage

Soot and smoke can wreak havoc on a home but using multiple companies throughout the restoration process can actually worsen the problem. With various businesses coming back and forth to the home, it’s likely that the fire rebuild will take longer, which can ultimately mean that more damage will occur to items in the home and the structure of the home. By employing one business, the restoration is expedited, and professionals can quickly work to mitigate the damage.

A one-stop-shop restoration company can ensure there is a quick response to disaster, will have access to various resources and can help to prevent further damage from occurring to a home. If a homeowner needs fire restoration, it’s often best to choose fire damage and restoration professionals who can help every step of the way throughout the restoration process.

3 Helpful Things To Know About Flood Insurance

2/14/2019 (Permalink)

Storm Damage 3 Helpful Things To Know About Flood Insurance Contact your insurance agent to know if you are covered.

Considering Flood Insurance For Your Property? 

When looking at commercial insurance policies for a Brunswick, ME, business, many company owners may be wondering if flood insurance is a good choice for their property. Here are a few things to consider.

1. What May Be Covered

In most cases, a flood policy will cover damage caused by nature or accident. This usually includes incidents such as a broken pipe or sewer backup, along with rain overflow and other storm damage. It is the policy holder’s responsibility to know exactly what their plan covers, but most normal flooding falls under these categories. In many cases, the insurance provider may also cover the cost of repair and cleanup, as well as recommend a professional restoration service.

2. What May Not Be Covered

Many commercial insurance policies will not cover flooding that comes as a result of neglect. This means that if you knew one area needed repairs, you failed to take action, and flooding occurred as a result, then your insurance provider may decline coverage.

3. What a Restoration Company Can Do

Insurance providers may have recommendations for a restoration company which may be able to help. A professional restoration service is equipped to help with large-scale disasters according to FEMA guidelines. They also offer services such as electronic inventory management system, which can be used to document items and repair requirements as they go. The database can be updated by the restoration team and accessed by the insurance agents allowing them to have the most up-to-date information as they keep track of the claim.

When looking at their commercial insurance policy, it's up to the policy holder to know what exactly is included. In most cases, flooding caused by accident or natural disaster will be covered. Flooding caused by neglect, however, probably will not. A professional restoration team may have the tools necessary to work with the insurance company in order to help process the claim and keep all required information updated.

How To Deal With a Gas Leak

2/7/2019 (Permalink)

Fire Damage How To Deal With a Gas Leak Make sure your stove is off

How To Deal With a Gas Leak

It may seem like an ordinary day, but then you catch a whiff of natural gas. The odor of gas in your home in Brunswick, ME, is a serious situation. If left untreated, the result could be a gas fire. It’s very important to stay calm and follow the advice of professionals so you and your family remain safe.

1. Make Sure Your Stove Is Off

If the home is safe, check the burners on your stove, and make sure they are off. It’s possible someone bumped into the stove and accidentally turned on the gas.

2. Don’t Flip Any Switches

It’s important not to turn on any switches. Don’t use any electrical devices or anything with an open flame, as a spark or flame could cause a gas fire.

3. Ventilate the House

Allow gas in the home to escape by opening doors and windows. Know where your gas meter is located; they are installed both inside and outside of a home. An inside meter could be in the basement or in a utility room. All gas meters are equipped with an emergency shutoff switch, so use a wrench to turn off the meter and lessen the chance of a gas explosion.

4. Leave the Home

If the odor of gas is strong, or you can hear gas hissing, evacuate the home, and move the length of a football field away. Call 911 to report the gas emergency.

A gas leak is a dangerous situation, but taking action quickly can prevent a gas fire. It’s important to know what to do when an odor of gas is present, so you and your family should review the steps of dealing with a gas leak at least once a year. The important thing is to get out of the home safely. If there is a fire, leave the firefighting to the professionals and leave the fire damage assessment to restoration experts.

Deodorize your Home and Business with SERVPRO of Bath/Brunswick

4/24/2018 (Permalink)

SERVPRO is widely known for being the leader in fire and water cleanup and restoration, but SERVPRO of Bath/Brunswick are also  leaders in our field for mold remediation, carpet and upholstery cleaning, residential and commercial general cleanings, and deodorization services. Our services don’t end here - if you have a problem give us a call, we’d love to take a look to see how we can help.

In our almost 20 year history, we have been called in to eliminate rank odors in many homes and businesses. These deodorizations have included such things as the simple burnt popcorn smell, urine/feces smell, pet odors, mildew/musty odors, cigar/cigarette smell, and even odors associated with dead animals. We have many different processes we use to eliminate these types of odors, which can include thorough home and business cleanings and ozone treatments.

Sometimes we are called in to investigate a "mysterious smell" in order to help determine exactly what is causing an odor.

Deodorization is one of many areas we specialize in, so the next time you have a bad smell in your home, or business, just give us a call at 207-721-8500 so we can help "Make it Like it Never Even Happened!”

Getting Ready to Move? Let us help you by doing the cleaning.

4/10/2017 (Permalink)

Selling your home can be an overwhelming experience as you coordinate between realtors, inspections and potential buyers. SERVPRO of Bath/Brunswick is happy to help clean your house and get it ready for showings and its sale. With our highly trained crews we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services. We have helped many homeowners prepare and sell their homes on the Midcoast with a top to bottom cleaning.  Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO of Bath/Brunswick is always here to help.

Call us today at 207.721.8500 to set up an estimate.

Home Fire Campaign Awareness

3/22/2017 (Permalink)

Community Home Fire Campaign Awareness Cara Lamb, Amanda Wellito- both Crew Chiefs and Barb Rapoza, Marketing Manager pictured with other Red Cross Volunteers.

With March being American Red Cross month, it is important to think of your safety should you have a fire.

We had five team members from SERVPRO of Bath/Brunswick volunteer to help install smoke detectors in the greater Bath, Brunswick and Topsham area this past October. A BIG thank you to Amanda Reibel, Amanda Wellito, Barb Rapoza, Cara Lamb, and Karen Coffill for taking time out of their schedules to help out that day.

Remember, it is important to check your batteries in your smoke detectors and make sure they are working. It is also equally important to plan a safe evacuation route for when an emergency occurs.

We have been partners with our local Central Midcoast Maine Chapter for the past ten years and encourage you to also get involved. Here is a link to the American Red Cross Home Fire Campaign for more details and tips to help you:  http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/prevent-home-fire#Progress

You can also always check in with the Central Midcoast chapter at 16 Community Way in Topsham or by calling: 207.844.6096.

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