24/7 Emergency ServiceSERVPRO of Bath / Brunswick and SERVPRO of Belfast / Camden / Rockland Employee Photos
Brian Rapoza- Operations Manager
Brian has been with SERVPRO of Bath/ Brunswick since 1998 and has several years of experience, industry training and certifications. When not at work, he enjoys coaching, baseball, fishing and being with his family. He is also a board member of Brunswick Cal Ripken and BAYFL. When asked about his favorite SERVPRO story, this was his response: " I received a call from a frantic homeowner that just had a fire with soot throughout the entire house, the home was not live able and it was two days before Christmas. We responded right away with a crew, everyone pulled together including the home owners who wanted to be involved. For the next day and ½ we got everything cleaned, including presents and they were able to wake up as a family in their own home on Christmas morning. This is why I do what I do.”
DJ Briere- Production Manager
DJ has been with SERVPRO of Bath/Brunswick since 2009 and is industry trained and certified as well as has experience with property management maintenance. When not at work he enjoys spending time with family and doing small remodel projects around his home. DJ shared that a couple of his favorite experience at SERVPRO thus far “was witnessing how a large loss team is orchestrated and being a part of that team to produce a large amount of work in a short timeframe while working with other SERVPRO’s in Maine. Also, gaining experience at ASD training at SERVPRO corporate and walking the through the corporate office.”
Chris Pendergast- Production Manager
Chris has been with SERVPRO of Bath/Brunswick since 2012 and is industry trained and certified and has several years of customer service/retail management and is a U.S. Army veteran. When not at work Chris enjoys spending time with his family, watching his boys play sports and likes Hockey, Football and Baseball. Chris shared his favorite SERVPRO experience has been “Helping everyone on Long Island when we traveled as a storm team during Hurricane Sandy. Watching everyone work together as a team and helping the people there quickly and efficiently was a great feeling. I also enjoyed traveling to REETS Drying Academy in Georgia for my ASD training.”
Randi Curtis- Office Manager
Randi has been with SERVPRO of Bath/Brunswick since 2016. She started as our Administrative Assistant and is now our Office Manager. Randi came to SERVPRO with a passion for people and making sure they are taken care of so it was no surprise that this once CNA has been able to make our clients and staff feel they are her number one priority when working with her. When Randi is not here, she can be found hunting, spending time with her family and friends and playing with her dog. Randi shared her favorite SERVPRO story: “I received a call one afternoon of a home that had a horrible water damage. Their personal belongs were damaged and their home. I was sympathetic as I would be very upset if it was my house. I always try to put myself in their shoes. After the home was repaired, we received a satisfaction form stating that we are all so empathetic to the homeowners when they needed it most. The crew was also very caring to the homeowner and their belongings and it shows how much every single one of our workers cares. I love to be able to share this!”
Barb Rapoza- Marketing & Community Relations Manager
Barb has been with SERVPRO of Bath/Brunswick since 2011. She brought with her several years of client service and development experience working within the human resources areas at a marketing agency and staffing firm and is WRT certified. She spends time in the field educating others about all things SERVPRO. Barb serves on the Southern Midcoast Maine Chamber of Commerce board and the American Red Cross Central Midcoast Chapter board. When not at work, Barb enjoys spending time with family and friends, watching her boys play sports, being outdoors and volunteering in the community. Barb shared that her favorite SERVPRO story was “When out at a local restaurant, a homeowner who had a fire came up to my husband, Brian (also the Op’s Manager here a SERVPRO) and told my two boys that their dad was a Super Hero in his eyes as he helped him and his family when they had a fire and they should be proud of their dad. Everyone here at SERVPRO becomes a hero at one time or another after helping people with disasters they do not plan on.”
Randy Barker- Crew Chief
Randy has been with SERVPRO of Bath/Brunswick since 2014 and is industry trained and certified and a U.S. Army veteran. In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When not at SERVPRO, he enjoys hunting, snowmobiling and spending time with family. Randy’s strong work ethic and his ability to do whatever is needed to get the job done make’s him a stand out for us. When Randy was asked what he likes most about his job, this was his answer: “I love working at SERVPRO because I like working with a good bunch of people who all know what they’re doing from experience. People are devastated when we show up, and when we are all done, they have a big smile on their face. That feeling I get, is awesome!!”
Rich Burt- Crew Chief
Rich has been with SERVPRO of Bath/Brunswick since 2015 and is industry trained and certified and has several years of customer service/retail management that he brought to SERVPRO of Bath/Brunswick. In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Rich is the team member who always looks at the bright side of a situation and keeps everyone motivated during a tough clean up. He can always be counted on due to his strong work ethic, sense of pride in his work, and his ability to make clients feel comfortable that they will be taken care of in a time of need.
Jenny Ross - Crew Chief
Jenny is industry trained and certified and has been with SERVPRO of Bath Brunswick for two years. As a crew chief Jenny trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When asked what she loves about her job, Jenny let me know that she LOVES everything. Jenny is a great team player, can always be counted on and works hard to ensure our clients and her team are happy.
Karen Coffill- Production Technician
Karen has been with SERVPRO of Bath/Brunswick since 1997 and is a Crew member, in this role she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets the client’s expectations or of course exceeds them. When she is not at SERVPRO, Karen enjoys travelling, bowling and spending time with family. Karen has been with SERVPRO of Bath/Brunswick since the beginning and is very much a team player and a constant for us here. Her easy going nature and ability to make the client feel comfortable is one of her best qualities. She makes sure each Friday the day starts with donuts- a great motivator for most of the crew! It's also important to mention that she is often the one to coordinate birthdays and a celebration, ensuring no one is missed. When Karen was asked what she liked most about her job at SERVPRO of Bath/Brunswick, this was her answer: " We have a great SERVPRO family, from Shawn & Marcy to my coworkers. Also, when going out and doing someone’s windows to a real bad fire, it’s the smile on their face and the thanks for being there for them that makes me happy."
Jay Tremblay - Production Technician
Jay has been with SERVPRO of Bath/Brunswick since 2019 and is industry trained and certified. In his role, he takes on any project(s) that are assigned to him and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. When he is not at SERVPRO he enjoys gaming with his kids and spending time with his family. When Jay was asked what he likes most about his job, this was his answer: “I always enjoy at the end of a job seeing how happy the customer is with the end results of what we have done.”
