SERVPRO of Bath / Brunswick Employee Photos

The SERVPRO of Bath/Brunswick TEAM

Our team is ready to HELP you no matter what your need is. They are a dedicated group of people who come together each day as a team and provide top notch customer service and quality work for you. They are all trained and certified to ensure you are in good hands and are left "Like it never even happened."

Brian Rapoza- Operations Manager

Brian has been with SERVPRO of Bath/ Brunswick since 1998 and has several years of experience, industry training and certifications. When not at work, he enjoys coaching, baseball, fishing and being with his family. He is also a board member of Brunswick Cal Ripken and BAYFL. When asked about his favorite SERVPRO story, this was his response: " I received a call from a frantic homeowner that just had a fire with soot throughout the entire house, the home was not live able and it was two days before Christmas. We responded right away with a crew, everyone pulled together including the home owners who wanted to be involved. For the next day and ½  we got everything cleaned, including presents and they were able to wake up as a family in their own home on Christmas morning. This is why I do what I do.”

DJ Briere- Production Manager

DJ has been with SERVPRO of Bath/Brunswick since 2009 and is industry trained and certified as well as has experience with property management maintenance. When not at work he enjoys spending time with family and doing small remodel projects around his home. DJ shared that a couple of his favorite experience at SERVPRO thus far “was witnessing how a large loss team is orchestrated and being a part of that team to produce a large amount of work in a short timeframe while working with other SERVPRO’s in Maine. Also, gaining experience at ASD training at SERVPRO corporate and walking the through the corporate office.”

Chris Pendergast- Production Manager

Chris has been with SERVPRO of Bath/Brunswick since 2012 and is industry trained and certified and has several years of customer service/retail management and is a U.S. Army veteran. When not at work Chris enjoys spending time with his family, watching his boys play sports and likes Hockey, Football and Baseball. Chris shared his favorite SERVPRO experience has been “Helping everyone on Long Island when we traveled as a storm team during Hurricane Sandy. Watching everyone work together as a team and helping the people there quickly and efficiently was a great feeling. I also enjoyed traveling to REETS Drying Academy in Georgia for my ASD training.”

Female employee with blonde hair smiling in front of a SERVPRO black banner

Randi Curtis- Office Manager

Randi has been with SERVPRO of Bath/Brunswick since 2016. She started as our Administrative Assistant and is now our Office Manager. Randi came to SERVPRO with a  passion for people and making sure they are taken care of so it was no surprise that this once CNA has been able to make our clients and staff feel they are her number one priority when working with her. When Randi is not here, she can be found hunting, spending time with her family and friends and playing with her dog. Randi shared her favorite SERVPRO story: “I received a call one afternoon of a home that had a horrible water damage. Their personal belongs were damaged and their home. I was sympathetic as I would be very upset if it was my house. I always try to put myself in their shoes. After the home was repaired, we received a satisfaction form stating that we are all so empathetic to the homeowners when they needed it most. The crew was also very caring to the homeowner and their belongings and it shows how much every single one of our workers cares. I love to be able to share this!”

Female employee with dark long hair smiling in front of a SERVPRO black banner

Courtney McKenney - Administrative Assistant

Courtney been with SERVPRO of Bath/Brunswick since 2018. In her role, she is often the first voice you hear when you call our office. Courtney ensures our schedule is up to date, and that our clients and our team know what is happening. When she is not at SERVPRO she enjoys spending time with her daughter doing absolutely anything. She also enjoys drawing, listening to music and taking road trips. When Courtney was asked what her favorite story or experience has been while working here at SERVPRO, she shared: “It’s extremely hard to choose one specific time. I love the feeling of family with everyone that works here. We’re all more than coworkers. It makes coming to work that much more enjoyable. As for being the Administrative Assistant and taking most of the initial calls, creating meaningful relationships with the customers and adjusters that we work with every day, is so important. The customers that are genuinely happy and can’t tell me enough how much we helped them or made their lives easier, makes it all worth it. It is such a rewarding job.”

Female employee with blonde hair smiling in front of a SERVPRO black banner

Barb Rapoza- Marketing & Community Relations Manager

Barb has been with SERVPRO of Bath/Brunswick since 2011. She brought with her several years of client service and development experience working within the human resources areas at a marketing agency and staffing firm and is WRT certified. She spends time in the field educating others about all things SERVPRO. Barb serves on the Southern Midcoast Maine Chamber of Commerce board and the American Red Cross Central Midcoast Chapter board. When not at work, Barb enjoys spending time with family and friends, watching her boys play sports, being outdoors and volunteering in the community. Barb shared that her favorite SERVPRO story was “When out at a local restaurant, a homeowner who had a fire came up to my husband, Brian (also the Op’s Manager here a SERVPRO) and told my two boys that their dad was a Super Hero in his eyes as he helped him and his family when they had a fire and they should be proud of their dad. Everyone here at SERVPRO becomes a hero at one time or another after helping people with disasters they do not plan on.”

Amanda Reibel- Marketing & Community Relations Specialist

Amanda has been with SERVPRO of Bath/Brunswick since 2014. She brings with her years of retail customer service and prior to coming over to marketing was our Administrative Assistant. Amanda’s experience in the office has helped her in her current role and she has enjoyed getting to meet a lot of the clients she spoke to on the phone. When not at work she enjoys camping, hiking and spending time with family and friends. One of Amanda’s favorite SERVPRO story was: “The day I took a phone call from a distressed mother looking for carpet cleaning after her toddler son painted the dog with her mascara, who then rolled throughout the house with the mascara on, leaving stains. We were able to get onsite right away and cleaned all of the various stains the dog had left around.”

Randy Barker- Crew Chief

Randy has been with SERVPRO of Bath/Brunswick since 2014 and is industry trained and certified and a U.S. Army veteran.  In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When not at SERVPRO, he enjoys hunting, snowmobiling and spending time with family. Randy’s strong work ethic and his ability to do whatever is needed to get the job done make’s him a stand out for us. When Randy was asked what he likes most about his job, this was his answer:  “I love working at SERVPRO because I like working with a good bunch of people who all know what they’re doing from experience. People are devastated when we show up, and when we are all done, they have a big smile on their face. That feeling I get, is awesome!!” 

Rich Burt- Crew Chief

Rich has been with SERVPRO of Bath/Brunswick since 2015 and is industry trained and certified and has several years of customer service/retail management that he brought to SERVPRO of Bath/Brunswick. In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Rich is the team member who always looks at the bright side of a situation and keeps everyone motivated during a tough clean up. He can always be counted on due to his strong work ethic, sense of pride in his work, and his ability to make clients feel comfortable that they will be taken care of in a time of need.

Female employee with reddish brown hair smiling in front of a SERVPRO black banner

Jenny Ross - Crew Chief

Jenny is industry trained and certified and has been with SERVPRO of Bath Brunswick for two years. As a crew chief Jenny trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When asked what she loves about her job, Jenny let me know that she LOVES everything. Jenny is a great team player, can always be counted on and works hard to ensure our clients and her team are happy.  

Amanda Wellito- Crew Chief

Amanda is industry trained and certified and has been with SERVPRO of Bath Brunswick for quite some time, even taking a hiatus when she moved out of state and worked for another SERVPRO. We are lucky that she returned to Maine and came back to us. As a crew chief Amanda trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Amanda can always be counted on due to her eye for detail, ability to make clients feel comfortable, motivate her team and desire to go above and beyond.

Karen Coffill- Production Technician

Karen has been with SERVPRO of Bath/Brunswick since 1997 and is a Crew member, in this role she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets the client’s expectations or of course exceeds them. When she is not at SERVPRO, Karen enjoys travelling, bowling and spending time with family. Karen has been with SERVPRO of Bath/Brunswick since the beginning and is very much a team player and a constant for us here. Her easy going nature and ability to make the client feel comfortable is one of her best qualities. She makes sure each Friday the day starts with donuts- a great motivator for most of the crew! It's also important to mention that she is often the one to coordinate birthdays and a celebration, ensuring no one is missed. When Karen was asked what she liked most about her job at SERVPRO of Bath/Brunswick, this was her answer: " We have a great SERVPRO family, from Shawn & Marcy to my coworkers. Also, when going out and doing someone’s windows to a real bad fire, it’s the smile on their face and the thanks for being there for them that makes me happy."

Female employee with dark curly hair smiling in front of a SERVPRO black banner

Brittany Coffin- Production Technician

Brittany has been with SERVPRO of Bath/Brunswick since 2018 and is industry trained and certified. In her role, she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. When she is not at SERVPRO she enjoys being outdoors whether it be hiking, camping or kayaking. Brittany also enjoys painting, pottery and even playing around with tie dying things. When Brittany was asked what her favorite story or experience is while working here at SERVPRO, she shared: “The annual Christmas party, the games are great bonding activities and helped me get to know my co-workers when I started.”

Male employee with dark hair smiling in front of a SERVPRO black banner

Jay Tremblay - Production Technician

Jay has been with SERVPRO of Bath/Brunswick since 2019 and is industry trained and certified. In his role, he takes on any project(s) that are assigned to him and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. When he is not at SERVPRO he enjoys gaming with his kids and spending time with his family. When Jay was asked what he likes most about his job, this was his answer: “I always enjoy at the end of a job seeing how happy the customer is with the end results of what we have done.”

Mark Tripp- Production Technician

Mark has been with SERVPRO of Bath/Brunswick since 2013 and is industry trained and certified. In his role, he takes on any project(s) that are assigned to him and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. Mark can always be counted on for making his team members laugh, his strong work ethic and his sense of pride in his work and desire to learn more to make the client happy.

Cyn Wellito- Production Technician

Cyn has been with SERVPRO of Bath/Brunswick since 2016 and is industry trained and certified and came to SERVPRO of Bath/Brunswick with years of cleaning and customer service experience. In her role, she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them.  Cyn is often referred to as the mom of our team, her caring nature and positive attitude helps motivate our team, keeps them in check and make our clients feel comfortable. She can always be counted on for the pride she takes in working with SERVPRO, her desire to make a situation better and come up with new ideas to help make us stand out.

Male employee with dark hair smiling in front of a SERVPRO black banner

Frank Rucker- Production Technician

Frank has been with SERVPRO of Bath/Brunswick since 2017 and is industry trained and certified. In his role, he takes on any project(s) that are assigned to him and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. Frank can always be counted on for his strong work ethic and his sense of pride in his work and desire to learn more to make the client happy.