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Fire & Water - Cleanup & Restoration

4 Steps To Complete Before the Insurance Adjuster Arrives

6/17/2022 (Permalink)

Before The Insurance Adjuster Arrives, Follow These 4 Steps

If your home has suffered from water damage, take the following steps to prepare for the home adjuster. When you complete these steps before the insurance adjuster arrives, the damage on your property can be repaired or corrected as soon as possible. Speed up the process by getting as much paperwork out of the way as possible:

  • Proof of loss forms
  • Insurance policy reports
  • Estimates from authorized professionals

In addition to tackling paperwork, be sure to complete the next steps as quickly as possible.

One: Contact Your Insurance Provider

It's vital that your insurance company can contact you, especially if you have had to evacuate your home. Have your policy number, phone number, property address, and alternate phone numbers handy. If it's possible to meet the adjuster at your home, you may find it easier to communicate clearly.

Two: Secure Your Property

Before the adjuster arrives, and before you evacuate if it is possible to do so safely, protect your property. Be aware that water damage can affect the construction of your home, leaving it unsafe to re-enter the building. When this is the case, contact a water damage repair and remediation professional to provide these services.

Three: Take Pictures of Damages

You will be completing a lot of paperwork regarding the damages throughout your home but taking photographs or a video is a good way to provide proof of your claims. Remember not to remove any items until the home adjuster has provided an okay.

Four: Keep Information Organized

Put together a safe place to store contact information, insurance claim reference numbers, receipts, photographs, and every other document regarding the damaged property and repairs. This will also include checks from the insurance company. You may expect up to three separate checks: structure damage payment, personal belongings loss reimbursement, and money for additional living expenses.

When water damages have affected your Topsham, ME, home, work closely with the home adjuster to resolve the issue. Work through these four steps and maintain open communication for the best results.

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