SERVPRO of Bath / Brunswick Employee Photos

The SERVPRO of Bath/Brunswick TEAM

The SERVPRO of Bath/Brunswick TEAM

Our team is ready to HELP you no matter what your need is. They are a dedicated group of people who come together each day as a team and provide top notch customer service and quality work for you. They are all trained and certified to ensure you are in good hands and are left "Like it never even happened."

Brian Rapoza- Operations Manager

Brian Rapoza- Operations Manager

Brian has been with SERVPRO of Bath/ Brunswick since 1998 and has several years of experience, industry training and certifications. When not at work, he enjoys coaching, baseball, fishing and being with his family. He is also a board member of Brunswick Cal Ripken and BAYFL. When asked about his favorite SERVPRO story, this was his response: " I received a call from a frantic homeowner that just had a fire with soot throughout the entire house, the home was not live able and it was two days before Christmas. We responded right away with a crew, everyone pulled together including the home owners who wanted to be involved. For the next day and ½  we got everything cleaned, including presents and they were able to wake up as a family in their own home on Christmas morning. This is why I do what I do.”

DJ Briere- Production Manager

DJ Briere- Production Manager

DJ has been with SERVPRO of Bath/Brunswick since 2009 and is industry trained and certified as well as has experience with property management maintenance. When not at work he enjoys spending time with family and doing small remodel projects around his home. DJ shared that a couple of his favorite experience at SERVPRO thus far “was witnessing how a large loss team is orchestrated and being a part of that team to produce a large amount of work in a short timeframe while working with other SERVPRO’s in Maine. Also, gaining experience at ASD training at SERVPRO corporate and walking the through the corporate office.”

Chris Pendergast- Production Manager

Chris Pendergast- Production Manager

Chris has been with SERVPRO of Bath/Brunswick since 2012 and is industry trained and certified and has several years of customer service/retail management and is a U.S. Army veteran. When not at work Chris enjoys spending time with his family, watching his boys play sports and likes Hockey, Football and Baseball. Chris shared his favorite SERVPRO experience has been “Helping everyone on Long Island when we traveled as a storm team during Hurricane Sandy. Watching everyone work together as a team and helping the people there quickly and efficiently was a great feeling. I also enjoyed traveling to REETS Drying Academy in Georgia for my ASD training.”

Veronica Sanouri - Office Manager

Veronica Sanouri - Office Manager

Veronica has been with SERVPRO of Bath/Brunswick since 2003. Veronica is an integral part of the team here and ensures that not only clients have what they need but also our team so that they can do what they do best on the road and do not have to worry about the administrative aspect of what is needed on a day to day. When not at work Veronica loves spending time with her family and friends, enjoys music, writing and being outside during the warmer months here in Maine.

Randi Heald- Administrative Assistant

Randi Heald- Administrative Assistant

Randi has been with SERVPRO of Bath/Brunswick since 2016. Randi brings with her, experience working with people and caring for them as a nurse, nanny and retail customer service so you can be assured you will be taken care of when you call the office. When not at work she enjoys spending time outdoors, hunting, fishing and time with family and friends and of course her dog. Randi’s favorite SERVPRO story so far is “A homeowner called in frantic of water damage they had. They were very stressed out and by the end of the job they were so happy and relieved with how smooth everything went and could not thank us enough.”

Amanda Reibel- Marketing Representative

Amanda Reibel- Marketing Representative

Amanda has been with SERVPRO of Bath/Brunswick since 2014. She brings with her years of retail customer service and prior to coming over to marketing was our Administrative Assistant. Amanda’s experience in the office has helped her in her current role and she has enjoyed getting to meet a lot of the clients she spoke to on the phone. When not at work she enjoys camping, hiking and spending time with family and friends. One of Amanda’s favorite SERVPRO story was: “The day I took a phone call from a distressed mother looking for carpet cleaning after her toddler son painted the dog with her mascara, who then rolled throughout the house with the mascara on, leaving stains. We were able to get onsite right away and cleaned all of the various stains the dog had left around.”

Barb Rapoza- Marketing Manager

Barb Rapoza- Marketing Manager

Barb has been with SERVPRO of Bath/Brunswick since 2011. She brought with her several years of client service and development experience working within the human resources areas at a marketing agency and staffing firm and is WRT certified. She spends time in the field educating others about all things SERVPRO. Barb serves on the Southern Midcoast Maine Chamber of Commerce board and the American Red Cross Central Midcoast Chapter board. When not at work, Barb enjoys spending time with family and friends, watching her boys play sports, being outdoors and volunteering in the community. Barb shared that her favorite SERVPRO story was “When out a local restaurant, a homeowner who had a fire came up to my husband, Brian (also the Op’s Manager here a SERVPRO) and told my two boys that their dad was a Super Hero in his eyes as he helped him and his family when they had a fire and they should be proud of their dad. Everyone here at SERVPRO becomes a hero at one time or another after helping people with disasters they do not plan on.”

Randy Barker- Crew Chief

Randy Barker- Crew Chief

Randy has been with SERVPRO of Bath/Brunswick since 2014 and is industry trained and certified and a U.S. Army veteran.  In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When not at SERVPRO, he enjoys hunting, snowmobiling and spending time with family. Randy’s strong work ethic and his ability to do whatever is needed to get the job done make’s him a stand out for us. When Randy was asked what he likes most about his job, this was his answer:  “I love working at SERVPRO because I like working with a good bunch of people who all know what they’re doing from experience. People are devastated when we show up, and when we are all done, they have a big smile on their face. That feeling I get, is awesome!!” 

Kevin Bruning- Crew Chief

Kevin Bruning- Crew Chief

Kevin has been with SERVPRO of Bath/Brunswick since 2015 and is industry trained and certified.  In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When asked about his favorite SERVPRO story, he shared this: “ It was a water loss in South Bristol and the home was a small two story house at least 70 years old. The story we received before arriving on site was that it had a hot water tank leak for almost two weeks before we were called. As soon as we walked in the door my glasses immediately fogged from the humidity; it was almost tropical. The walls were green from mildew, the light bulbs in the ceilings may as well have been fish tanks and the wood floors were so warped it was essentially a mountain range. Walking into a situation like that for the first time is a bit overwhelming and certainly sets the bar high. We got to work removing all effected materials and installing dehumidifiers to dry out the structure. Fast forward to a week and a half later and the job was dry and complete on our end and ready for a contractor to put it back together. I consider myself very fortunate to be able to work in a place where I don't need to question if we are making a difference in our clients lives. Each job we go to we perform it to the best of our abilities and at the end of the day when we leave its almost always a bittersweet farewell.”

Rich Burt- Crew Chief

Rich Burt- Crew Chief

Rich has been with SERVPRO of Bath/Brunswick since 2015 and is industry trained and certified and has several years of customer service/retail management that he brought to SERVPRO of Bath/Brunswick. In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Rich is the team member who always looks at the bright side of a situation and keeps everyone motivated during a tough clean up. He can always be counted on due to his strong work ethic, sense of pride in his work, and his ability to make clients feel comfortable that they will be taken care of in a time of need.

Misty Cottle- Crew Chief

Misty Cottle- Crew Chief

Misty has been with SERVPRO of Bath/Brunswick since 2014 and is industry trained and certified. In her role of Crew Chief, she trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When not at SERVPRO, Misty enjoys camping, fishing, watching her son play baseball and spending time with family. Misty’s determination to see a project through and strong work ethic helps keep our clients happy. She is a team player, friendly to work with and always kind – at least that’s what her coworkers have told us. When Misty was asked what she likes most about her job, this was her answer:  “ I really enjoy working with the SERVPRO family and the way we all work together to get a family home back to the way it was meant to be.”

CJ Freeman- Crew Chief

CJ Freeman- Crew Chief

CJ has been with SERVPRO of Bath/Brunswick since 2014 and is industry trained and certified and has been with SERVPRO of Bath/Brunswick for years. In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. When he is not at work, he enjoys spending time with his family, and playing with his “big boy” toys, whether it is winter and snowmobiling, ice fishing or warmer weather on his boat fishing or four wheeling. Although quiet in nature, CJ truly cares about the work he does and the clients he is helping and keeps his team motivated. He can be counted on to get a job done and take on any task he is given.

Cara Lamb- Crew Chief

Cara Lamb- Crew Chief

Cara has been with SERVPRO of Bath/Brunswick since 2006 and is a Crew Chief, with years of experience and industry training/certification. In her role she trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Cara’s strong work ethic and ability to make our clients feel confident and comfortable in what is usually very uncomfortable situations has made her an asset to us. When Cara was asked what she likes most about her job at SERVPRO of Bath/Brunswick, this was her answer: “Why I love working here is because of the compassion and care the company is run with. It's not just about making money, it's about making a horrible time in someone's life as easy and better as we can, whether that's salvaging a family photo album or one thing that means the world to the homeowner...there is nothing more rewarding than helping someone in their time of need. I feel very lucky to have found such a wonderful company to be a part of and appreciate being a part of this family!!”

 

Amanda Wellito- Crew Chief

Amanda Wellito- Crew Chief

Amanda is industry trained and certified and has been with SERVPRO of Bath Brunswick for quite some time, even taking a hiatus when she moved out of state and worked for another SERVPRO. We are lucky that she returned to Maine and came back to us. As a crew chief Amanda trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Amanda can always be counted on due to her eye for detail, ability to make clients feel comfortable, motivate her team and desire to go above and beyond.

Nick West- Crew Chief

Nick West- Crew Chief

Nick has been with SERVPRO of Bath/Brunswick since 2014 and is industry trained and certified.  In his role of Crew Chief, he trains and gives direction to the onsite crew per project, and acts as the liaison between the client, production managers and the office. Nick always has a smile on his face and has a flexible, easy going way about him. This helps him acclimate to what the day ahead may bring- you never know what may be on the schedule here at SERVPRO of Bath/Brunswick. Nick is a team player who helps keep moral up and knows how to get his fellow team members to smile and have a good time while working hard. When Nick was asked what he likes most about his job, this was his answer: “I enjoy working at SERVPRO because I enjoy helping people in a time of need. I also enjoy the team oriented attitudes and the fact that I do something different almost every day.”

Karen Coffill- Production Technician

Karen Coffill- Production Technician

Karen has been with SERVPRO of Bath/Brunswick since 1997 and is a Crew member, in this role she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets the client’s expectations or of course exceeds them. When she is not at SERVPRO, Karen enjoys travelling, bowling and spending time with family. Karen has been with SERVPRO of Bath/Brunswick since the beginning and is very much a team player and a constant for us here. Her easy going nature and ability to make the client feel comfortable is one of her best qualities. She makes sure each Friday the day starts with donuts- a great motivator for most of the crew! It's also important to mention that she is often the one to coordinate birthdays and a celebration, ensuring no one is missed. When Karen was asked what she liked most about her job at SERVPRO of Bath/Brunswick, this was her answer: " We have a great SERVPRO family, from Shawn & Marcy to my coworkers. Also, when going out and doing someone’s windows to a real bad fire, it’s the smile on their face and the thanks for being there for them that makes me happy."

Christi Couture- Production Technician

Christi Couture- Production Technician

Christi has been with SERVPRO of Bath/Brunswick since 2015 and is industry trained and certified. In her role, she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them.  Christi can always be counted on to take any task on, has a quiet nature but you can be sure she is taking it all in and wants to please our clients and help make a difference for them.

Rodney Kenneybrew- Production Technician

Rodney Kenneybrew- Production Technician

Rodney has been with SERVPRO of Bath/Brunswick since 2016 and is industry trained and certified. In his role, he takes on any project(s) that are assigned to him and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. Rodney can always be counted on his willingness to learn new things, commitment to get the job done right and quickly and make our clients happy as that is what matter most to him at the end of the day.

Mark Tripp- Production Technician

Mark Tripp- Production Technician

Mark has been with SERVPRO of Bath/Brunswick since 2013 and is industry trained and certified. In his role, he takes on any project(s) that are assigned to him and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them. Mark can always be counted on for making his team members laugh, his strong work ethic and his sense of pride in his work and desire to learn more to make the client happy.

Cyn Wellito- Production Technician

Cyn Wellito- Production Technician

Cyn has been with SERVPRO of Bath/Brunswick since 2016 and is industry trained and certified and came to SERVPRO of Bath/Brunswick with years of cleaning and customer service experience. In her role, she takes on any project(s) that are assigned to her and ensures they are completed the SERVPRO way and meets client’s expectations or of course exceeds them.  Cyn is often referred to as the mom of our team, her caring nature and positive attitude helps motivate our team, keeps them in check and make our clients feel comfortable. She can always be counted on for the pride she takes in working with SERVPRO, her desire to make a situation better and come up with new ideas to help make us stand out.